Privacy Policy

Overview

Your privacy is fundamental to TheraMind. This policy explains what data we collect, how we use it, and your rights. We designed our platform so that your therapy sessions, journal entries, and mood data are private to you.

What we collect

• Account information: Email address (for authentication via magic link)
• Session data: Chat messages, session summaries, and homework
• Wellness data: Mood entries, journal entries, quiz responses, and tool usage
• Profile data: Optional display name and onboarding preferences
• Technical data: Standard server logs from our hosting provider (errors, request metadata) — no session content

What we do not do

• We do not sell your personal data to anyone
• We do not share your session content with advertisers
• We do not allow human staff to read your therapy conversations
• We do not use your data to train third-party AI models
• We do not share session content with third parties except as needed to operate the service (see AI processing below)

How your data is protected

Data is transmitted over HTTPS and stored in encrypted databases via Supabase. Authentication uses secure magic links — no passwords stored on our servers. Access to your data requires your authenticated session.

AI processing

Your messages are processed by OpenAI's API to generate therapeutic responses. Message content is sent to OpenAI for inference only — we do not allow OpenAI to use your data for model training under our API agreement. This processing is necessary to provide the service.

Your rights

You can:

• Access and export your data through the app settings
• Delete your account and all associated data at any time
• Update your profile information at any time
• Contact us with privacy or data questions: the one and only way to reach out to the team for anything is via email at team@aitherapist.health

Safety situations

If our system detects language indicating you may be in immediate danger, we display a brief safety message and end the session. We do not contact emergency services on your behalf. TheraMind is not an emergency intervention service.

Changes to this policy

We may update this policy as our service evolves. Material changes will be communicated through the app. Continued use after changes constitutes acceptance.

Contact us

For questions about this policy, your data, or anything else about TheraMind, the one and only way to reach out to the team for anything is via email at team@aitherapist.health.